Make sure you’re logging in with your full username @sussex.ac.uk
E.g. ano123@sussex.ac.uk
When connecting to eduroam, make sure you use your СÀ¶ÊÓƵ password, not the password for your laptop or another device
Some iOS devices have trouble connecting to eduroam. If you are on campus and struggling to connect your iPhone or iPad, please try these steps:
If you can’t get connected, please try Forgetting the following networks on your device: eduroam, o2 wifi and sussex.ac.uk-wifi-setup-[date]. Then go through the setup process again to reconnect.
To Forget a network please follow these steps:
1. Go to settings
2. Select Wi-Fi
3. Press the blue ‘I’ next to Eduroam
4. Select 'forget this network'
5. Confirm by selecting 'Forget'
6. Repeat for O2 Wifi and СÀ¶ÊÓƵ.ac.uk-wifi-setup
We recommend you also remove the eduroam profile. To do this:
1. Go to Settings
2. Go to General
3. Select Profile
4. Select the profile called eduroam
5. Press the red Remove Profile button
6. If prompted, enter your pin code
7. Confirm that you want to remove the profile
1. Go to settings
2. Select Wi-Fi settings (cog logo)
3. Tap 'Wi-fi' on the menu (make sure Wi-Fi is turned on)
4. Tap and hold the network you wish to forget
5. Choose 'Forget' network.
1. Launch System Preferences
2. Select Network
3. Select Wi-Fi from column on the left
4. Select Advanced (right hand side of window)
5. Select “Eduroam”
6. Click the “-“ button
7. Repeat steps 5 and 6 for “O2 Wifi and “СÀ¶ÊÓƵ-ac-uk-wifi-setup-[date]”
8. Click “OK"
1. Click on Start and go to Settings
2. Select Network and Internet and then go to the WiFi tab
3. Click on Manage known networks
4. Click on the network you want to Forget and the press the grey Forget button
If the date and time are not correct on your device, this may prevent you from connecting.
Please suggest an improvement
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This is question number 2878, which appears in the following categories: