IT Services does not refund unused printer credit where the amount is £5 or less, but you can transfer your print account balance to another person. Please note that credit earned by completing surveys or participating in other activities at the University cannot be refunded.
Transferring your print account balance to another person
You might consider transferring your remaining balance to another person's print account. All you need to do is 'sell' your unused credit to that other person, and then transfer the correct amount to their printing account, as described below:
For amounts greater than £5, please contact IT Services Online Support either by completing the online request form or by emailing us at itservicedesk@sussex.ac.uk. Please provide the following information in your request:
If we are able to make a refund, we will make the appropriate arrangements either to credit your card account or we will arrange with you to call in to collect a refund form from our IT Service Desk in Shawcross. You can then get a refund from the Cashiers Office in СÀ¶ÊÓƵ House.
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