Posted: Thu 7 Nov 2024, 10:42am.
We’re currently experiencing a service disruption with Unit4. Users may experience issues attaching files to requisitions, purchase card coding, and expense claims. Users may also be unable to send out purchase orders or sales orders.
Our Platforms team is working to identify the root cause and implement a solution.
All Unit4 users are affected.
We will provide an update as soon as possible.
UPDATE: 7 Nov 2024 - 12:42pm
We are continuing to investigate the issues with documents/images in Unit4.
Please do not create any Expense Claims or Purchase card coding at present, as your receipts may not upload properly and the system could timeout, losing unsaved data. The issue is also preventing Purchase Orders from being created and sent to Suppliers.
Our Platforms team is continuing to investigate the issue as a matter of urgency.
All Unit4 users are affected.
We will provide an update as soon as possible.
UPDATE: 7 Nov 2024 - 3:32pm
We are continuing to investigate the issues with documents/images in Unit4. As part of this work, web services and Unit4 will be unavailable through remote desktop this afternoon (Thursday 7 November) 15:45-16:15.
As advised in earlier updates, please do not create any Expense Claims or Purchase card coding at present, as your receipts may not upload properly, and the system could timeout losing unsaved data.
We will provide an update as soon as possible.
UPDATE: 7 Nov 2024 - 3:39pm
We are continuing to investigate the issues with documents/images in Unit4. As part of this work, Unit4 will be unavailable through the web client/portal this afternoon (Thursday 7 November) 15:45-16:15 (abw.sussex.ac.uk).
As advised in earlier updates, please do not create any Expense Claims or Purchase card coding at present, as your receipts may not upload properly, and the system could timeout losing unsaved data.
We will provide an update as soon as possible.
Users should now be able to create Expense Claims and Purchase card coding, and Purchase Orders can now be created and sent to Suppliers.
